Jumbo Watch Industry
FAQ
Buyer support
Frequently Asked Questions
Practical answers for wholesale, OEM and international orders.
Why choose Jumbao Watch Industry?为什么选择金宝表业？
We are a factory-direct watch manufacturer based in the Chuanshan Time Valley Watch Industrial Park in Hengyang, Hunan, with a 50-person professional design and production team and annual output value exceeding USD 1.8 million. We handle design, manufacturing and export in-house, supporting large wholesale orders, flexible OEM/ODM customization and ready-stock supply, with products trusted across South America, Africa, Europe, Southeast Asia and Greater China.
我们是坐落于湖南衡阳穿山时光谷钟表产业园的工厂型腕表制造商，拥有 50 人专业研发与生产团队，年产值超过 180 万美元，集设计、制造、出口于一体，支持大批量批发、灵活的 OEM/ODM 定制与现货供应，产品远销南美、非洲、欧洲、东南亚及大中华区。
Do you support logo printing for small orders?是否支持小批量订单的 OEM 印刷？
Yes. Available methods include screen printing, UV printing, laser engraving, hot stamping and embossing.
支持，包括丝网印刷、UV 印刷、激光雕刻、烫金和压花等工艺。
Can you produce from a sample or drawing?能否根据样品或图纸生产？
Yes. We can reproduce from a physical sample or technical drawing. Preferred files include CorelDRAW, Photoshop and Illustrator; high-resolution JPG or PDF files are also accepted.
可以。支持根据实物样品或技术图纸生产，优先使用 CDR、PSD、AI 文件，也接受高分辨率 JPG 或 PDF。
What trade terms do you accept?接受哪些交货条款？
We accept EXW, FOB and CIF, and can help select the most convenient or cost-effective option for your order.
我们接受 EXW、FOB、CIF，可根据订单选择最方便或最具成本效益的方式。
How are after-sales issues handled?售后问题如何解决？
Please provide clear photos and videos showing the issue. After review, we will provide a satisfactory solution within 24 hours.
请提供清晰图片和视频展示问题。收到后，我们将在 24 小时内提供解决方案。
Are you a factory or trading company?你们是工厂还是贸易公司？
We are a factory and welcome customers to visit our facility.
我们是实体工厂，欢迎客户到厂参观。